SHIPPING

*****************IMPORTANT FABRIC SHIPPING UPDATES: DUE TO COVID 19 WE ARE EXPERIENCING PRODUCTION  & SHIPPING DELAYS OF UP TO 4 WEEKS FROM OUR FABRIC MANUFACTURERS AT THIS TIME, PLEASE PLACE YOUR ORDERS ACCORDINGLY AND THANK YOU FOR YOUR PATIENCE.

SHIPPING FOR FABRIC (UNDER NORMAL CIRCUMSTANCES):

-Fabric is currently printed in the U.S. From the time you place your order to the time it leaves the manufacturer for shipping, is approximately 14 days, then up to an additional 14 days ship time depending on where you are located and the shipping method you choose.  

PLACES WE SHIP TO:

All over the world except Belarus, Cote d’Ivoire, Democratic Republic of Congo, Iraq, Lebanon, Libya, Democratic People’s Republic of Korea, Somalia, Yemen, Iran, and Syria.

HOW SHIPPING COSTS ARE CALCULATED:

-Shipping costs are calculated based on your location, the weight of your order and method of shipping you choose i.e Standard, Guaranteed or Rushed. You will have the options to choose at Checkout.

*NOTE: Orders of over 20 yards require an extra 2 days of processing time.

SHIPPING METHODS & TIME FRAMES:

STANDARD: Takes approximately another 14 days after your order is printed and processed. *(From the time you place your order to the time it leaves the manufacturer for shipping, is approximately 14 days).

GUARANTEED:  Takes approximately another eight days after your order is printed and processed. *(From the time you place your order to the time it leaves the manufacturer for shipping, is approximately 14 days).

RUSHED:  Takes approximately eight days total after you place your order.

*NOTE: Orders of over 20 yards require an extra 2 days of processing time.

PLACES WE SHIP TO:

All over the world except Belarus, Cote d’Ivoire, Democratic Republic of Congo, Iraq, Lebanon, Libya, Democratic People’s Republic of Korea, Somalia, Yemen, Iran, and Syria.

******************************************************************************************************************   COVID-19 STATUS UPDATES FOR SHIPPING OF LIFESTYLE PRODUCTS:


With things changing so quickly in the world, we wanted to keep you apprised in real-time as we receive more information. At this time, our manufacturers are seeing few slow downs and a little disruption to the supply chain. Besides some heavy hit European and Asian regions, carriers continue to deliver packages as usual.

We will continue to update this page as we get more information.


May 4, 2020 - Continued delays on apparel production times & Face Mask Cover order cutoff tonight at 11:59pm

As previously mentioned April 14th, our manufacturing partners are still seeing delays in apparel production due to high-levels of demand and a need for the manufacturing facilities to operate safely for their workers.

We advise customers that orders are taking a longer than usual due to high-demand and the extraordinary circumstances that we're living through.

We will not be accepting new orders for face mask covers after May 4th, as our manufacturers will not be accepting new orders for the product after that date.

 April 29, 2020 - Mini Value Fleece Blankets discontinued

This item will no longer be available.

April 24, 2020 - More temporary increases in production time for certain products & Shipping carrier delivery suspension update

The following products will see a temporary increase in production time due to an increase in order volumes. We will be sure to update when production times are back to normal!

Please expect these products to take up to 6-10 business days to be produced:

Accessory Pouches
Baby Beanies
Baby Bibs
Bandanas
Bath Towels
Burp Cloths
Car Seat Covers
Changing Pad Covers
Compact Mirrors
Cosmetic Bags
Crib Sheets
Custom Can Cooler
Dish Towels
Fleece Sherpa Blankets
Glass Cutting Boards
Hand Towels
Hooded Baby Towels
Indoor/Outdoor Floor Mats
Infant Headbands
Magic Mugs
Metal Ornaments
Minky Blankets
Mousepads
Mugs
Neck Ties
Nursing Covers
Outdoor Pillows
Pet Bandanas
Pet Placemats
Pillow Shams
Porcelain Ornaments
Rounded Beach Towels
Sherpa Blankets (Infant Sizes)
Swaddle Blankets
Throw Pillows
Tote Bags
Vapor Fleece Blankets
Yoga Mats

Shipping is temporarily suspended to the following countries:

Algeria
Antigua & Barbuda
Argentina
Aruba
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belize
Chile
Burkina Faso
Colombia
Egypt
Estonia
Ethiopia
Faroe Island
Ghana
Grenada
Haiti
Iraq
Israel
Jamaica
Kazakhstan
Liberia
Mauritania
Montenegro
Morocco
Nicaragua
Nigeria
Pakistan
Philippines
Qatar
Sierra Leone
St. Marten
Suriname
Trinidad & Tobago
Tunisia
Turks & Caicos

April 23, 2020 - Temporary increase in production time for certain products

The following products will see a temporary increase in production time over the next few weeks due to an increase in order volumes. We will be sure to update when production times are back to normal!

These products will take 2-4 days longer than usual to be produced:
Canvas Minis
Canvas Posters
Canvas Wraps
Easel Back Canvas
Fine Art Prints
Framed Canvas Wraps
Framed Prints
Framed Traditional Stretched Canvas
Hanging Canvas Prints
Posters
Traditional Stretched Canvas
Wall Clings
Giclee Art
Posters


These products will take an extra 1-2 days longer than usual to be produced:
Black Mugs
Coasters
Journals
Magnets
Mousepads
Mugs
Notebooks
Posters
Prints

April 23, 2020 - Customer Support delays & important Etsy info regarding selling face mask covers and best practice.

 

 

April 14, 2020 - Delays in production for apparel & face mask covers and for customer support first response times

We're seeing some extended production times right now for apparel due to high-levels of demand and a need for the manufacturing facilities to operate safely for their workers. We haven't felt a huge impact from this yet, but we do expect to see a slowdown in order turnaround times over the next 5-15 business days.

April 9, 2020- Shipping carrier delivery suspension update

Here is the most recent update on delivery suspensions to countries from DHL, USPS, UPS & FedEx:

  • USPS & DHL: Angola, Bolivia, Botswana, Cameroon, Cayman Islands, Chad, Cook Islands, Costa Rica, Dominican Rep, Ecuador, Fiji, French Polynesia, Gambia, Guatemala, Guinean-Bissau, Honduras, India, Kuwait, Laos, Lebanon, Libya, Madagascar, Malawi, Maldives, Moldova, Mongolia, Nepal, New Caledonia, New Guinea, Panama, Paraguay, Peru, Samoa, Saudi Arabia, Senegal, South Africa, Sri Lanka, Sudan, Uganda, Uruguay, Vanuatu, Venezuela, Wallis & Futuna, Zimbabwe
    • USPS (additionally): Netherlands Antilles, Benin, Bosnia and Herzegovina, Burundi, Curacao, Guyana, Kenya, Kiribati, Kyrgyzstan, Lesotho, Mauritius, Mozambique, Seychelles, Solomon Islands, Tajikistan, Tanzania, Tonga, UAE, Zambia
    • DHL (additionally): Bahamas, Bermuda, Brunei, China, Jamaica, Luxembourg, Macau, Mali, Montenegro, Morocco, Myanmar, Philippines, Saint Kitts, Saint Lucia, Suriname, Trinidad & Tobago, Tunisia
  • FedEx: Bangladesh, Bhutan, Burundi, Chad, Dominican Rep, Eritrea, Gambia, Guinea, Guinean-Bissau, India, Laos, Lesotho, Libya, Mongolia, New Guinea, Norfolk Island, Philippines, Seychelles, Vanuatu, Fiji, French Polynesia, Kiribati, Nepal, Samoa, Tonga, Uganda, Wallis & Futuna
  • UPS: Botswana, Maldives, Mauritius, Morocco, Myanmar, New Caledonia, South Africa, Tuvalu, Fiji, French Polynesia, Kiribati, Nepal, Samoa, Tonga, Uganda, Wallis & Futuna
Additionally because of the Covid 19 situation, these items will be unavailable for the time being, but we will update when they are back up and running.
  • Acrylic Trays
  • Luggage Tags
  • Wall Calendars
  • Placemats
  • Certain Metal Ornament Shapes: Bell, Christmas Tree, Classic Round, Clover, Diamond, Dove Box, Fancy Mirror, Holiday Home, Holiday Star, Rain Drop, Sun Burst, Turtle Shell
  • Acrylic Prints
April 2, 2020- General update & shipping carrier updates; socks back in stock

 

Shipping Updates

We are still seeing little impact of shipping carriers unable to deliver to countries where a large amount of customer orders are being placed, but here are some affected areas and general carrier updates we want to share:

  • DHLhas suspended shipping to: Brunei, Darussalam, Cayman Islands, Easter Island, China, Ecuador, Honduras Hong Kong, India, Kuwait, Lebanon, Libya, Macao, Madagascar, Maldives, Mauritania, Moldova, Mongolia, Montenegro, Morocco, Myanmar, New Caledonia, Peru, Philippines, Samoa, Somalia, South Africa, Sri Lanka, Suriname, Tunisia, Zimbabwe, Angola, Benin, Cameroon, Gambia, Guatemala, Kyrgyzstan, Laos, Lebanon, Malawi, Moldova, Mozambique, Paraguay, Senegal, Seychelles, Sudan, Tajikistan, Tanzania, Tonga, Uganda, Uruguay, Vanuatu, Venezuela
  • USPShas suspended shipping to the following countries: Botswana, Cayman Islands, Chad, Ecuador, Fiji, Honduras, India, Kuwait, Libya, Madagascar, Maldives, Mongolia, New Caledonia, Panama, Peru, Saudi Arabia, South Africa, Bolivia, Sri Lanka, Zimbabwe, Angola, Benin, Cameroon, Gambia, Guatemala, Kyrgyzstan, Laos, Lebanon, Malawi, Moldova, Mozambique, Paraguay, Senegal, Seychelles, Sudan, Tajikistan, Tanzania, Tonga, Uganda, Uruguay, Vanuatu, Venezuela
  • USPS has removed the "guarantee" on all methods until further notice.
  • UPS has also removed the "guarantee" on all methods until further notice.
  • FedEx has removed their "Money Back Guarantee"
  • All international and transatlantic shipments are moving with delays

For the most accurate information regarding deliveries to your area, we recommend checking with your local carriers and/or governments to see if deliveries may be restricted or disrupted, affecting the estimated delivery date for your order.

We are closely monitoring guidance from the Centers for Disease Control and Prevention (CDC)as well as the World Health Organization (WHO)around the spread of COVID-19: “In general, because of poor survivability of these coronaviruses on surfaces, there is likely very low risk of spread from products or packaging that are shipped over a period of days or weeks at ambient temperatures.”

March 20, 2020- Accepting orders for Italy again; still expect delays there and to other countries
 There are significant delays for all carriers across the globe to Australia, France, Ireland, Israel, Italy, Japan, New Zealand, Norway, Spain, Switzerland, Thailand, and United Kingdom, but packages are still being delivered. Expect 1-3 day delays for these countries.
March 19, 2020- Delays in production of professional prints, framed prints, metal prints

At this time, we are seeing a slight delay in the production of professional prints, framed prints, and metal prints. While most of these will go out within the expected time, some orders could see a delay of 2 - 3 days. This will likely be the case for the next few weeks but we will update you as things change.

March 17, 2020- Shipments to Italy, Hong Kong, Macau, & China

We've received notice from our manufacturers that most shipping carriers are not delivering to Italy, Hong Kong, Macau, and China at this time. As a result, until further notice, we will not accept orders for customers shipping to these locations as the likelihood they will receive the goods is too small. As soon as things change, we will update you here.

March 12, 2020- Flight ban does not affect goods

The current flight ban in place across many borders does not affect the transport of goods. As a result, we are not seeing any issues with orders shipping internationally.

March 9, 2020- All manufacturers shipping and producing as usual

As the coronavirus has continued to spread, we are in touch with our manufacturers on a daily basis and are closely monitoring shipping carriers for any reduction in deliveries. At this time, we are not seeing any slowdowns for our manufacturers and they all have ample stock to accept your orders.

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UNDER NORMAL CONDITIONS: SHIPPING FOR LIFESTYLE PRODUCTS: ACCESSORY POUCHES, WEEKENDER TOTES, SCARVES, MUGS ETC. :

Production time is 4 business days (does not including processing and delivery time).  // Shipped from the U.S to the rest of the world. ***NOTE: Only Standard Shipping is available at this time, please plan accordingly.

STANDARD SHIPPING: Takes 5-12 business days (typically around 7 business days).

*NOTE: 

When it comes to international shipments, they may take up to 21 business days in transit. Those packages are usually delivered within 1-3 weeks from the ship date through DHL.

However, we have also experienced instances where an order may take about a month to deliver. Unfortunately, not all tracking events may be represented in real time, and this sometimes makes a shipment appear to be "stuck" at a certain place/event. There are also other factors beyond our control that may extend the delivery window, including but not limited to:

• Packages being handled by multiple carriers, when handed off to local carriers.

• Local customs department processing time

Due to all of that, we can't guarantee a delivery date with certainty for international deliveries.